Solving Problems

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If you're having some trouble with SlingSync BETA, here's some info that should help you get up and running again.

Help fixing problems

	Troubleshooting problems with USB drives Here are some helpful tips on how to get a difficult USB hard-drive to work as an exernal drive on your SlingCatcher.
	Tech Specs SlingCatcher, SlingProjector, SlingSync Tech specs for SlingCatcher, SlingProjector, and SlingSync/My Media.
	SlingCatcher is taking FOREVER to scan my USB hard drive Some reasons why this may be happening and how to work around the problem in the future.
	My Media files don't seem to have any audio Some reasons why you may not hear what your files are playing.
	SlingCatcher: Basic Troubleshooting Some of the most common symptoms and solutions for SlingCatcher troubles.
	I'm having problems with audio or video from my Slingbox This article explains what may cause poor video quality, or problems with the audio and video not synching correctly.
	My SlingCatcher won't stream at speeds above 200-300 Kbps. Unless you've updated the SlingCatcher Software ("firmware"), some network software may interfere with the SlingCatcher's ability to stream video at high speed. We've seen this problem when a computer on your home network has "Network Magic" or "Linksys EasyLink Advisor" (LELA) software installed.
	SlingSync error messages Seeing an error message in SlingSync? Check here for some info about the more common ones.
	How SlingSync encodes files (for advanced users) If you want to know what goes on "under the hood" when SlingSync encodes files, here you go. If this is all gibberish to you, that's okay ... this is for advanced users.